Bookings and Payment for Services:

• Lessons and courses booked directly at the Ski Sporting Academy office in San Vigilio di Marebbe must be paid in full before they begin.

Cancellation, Interruption, and Refund of Booked Lessons and Courses:

• Services booked via email must be cancelled by phone or email at least 48 hours before they begin. If cancellation is not made, all services booked for the first day will be charged.
• No refund is provided for the interruption of booked group courses.
• In case of interruption due to illness or accident, a refund is only possible upon presentation of a medical certificate from the local official doctor at least 24 hours before the start of the next lessons. The refund will be processed upon presentation of the medical certificate on the following day.
• Lessons and courses generally take place in all weather conditions. Only if the weather situation does not allow the ski lifts to operate, or if the ski instructor deems it impossible to hold lessons due to weather conditions, you will be informed directly by the Ski Sporting Academy in San Vigilio di Marebbe and will receive a refund for unused hours.
• Group courses start with a minimum of 4 people per level; if there are fewer, then fewer hours will be conducted or switched to private lessons.

Booking Voucher:

• Participation in lessons or ski courses is only permitted upon presentation of the booking voucher to the ski instructor.

Duration of Private Lessons:

• 1 hour of private lessons lasts 55 minutes.

Pickup of Minor Students:

• Parents of minor students must be at the meeting point at least 5 minutes before the end of the lesson or course.
• If parents arrive late, the minor students will be accompanied by the ski instructor to the ski school.

Helmets are Mandatory for Skiers and Snowboarders under 16 Years of Age.